This Privacy Policy explains how NutriBalance ("we", "us", or "our") collects, uses, and protects your information when you use the NutriBalance mobile application ("the App").
By using NutriBalance, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal data and your right to privacy.
We collect the following information that you provide directly when using the App:
| Data Type | Purpose |
|---|---|
| Email address | Account creation and authentication |
| Password | Stored as a secure hash โ never in plain text |
| Name | Personalisation of your experience |
| Date of birth, sex, height, weight | Calculating personalised calorie and nutrition goals |
| Food logs | Tracking your daily nutrition intake |
| Weight logs | Tracking your weight progress over time |
| Water logs | Tracking your daily hydration |
| Activity level & goals | Calculating TDEE and personalised targets |
| App preferences | Saving settings such as dark mode and language |
| Affiliate data (if applicable) | Name, email, and bank details collected by Stripe if you join the affiliate program |
We do not sell your personal data to third parties.
NutriBalance uses the following third-party services which may receive some of your data:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Database hosting โ stores all your app data securely | All user data |
| Railway | Backend server hosting | API requests (no persistent storage beyond Supabase) |
| RevenueCat | Managing premium subscriptions and purchases | User ID, purchase history |
| Stripe | Affiliate program payout processing (affiliate participants only) | Name, email, bank account details โ processed under Stripe's Privacy Policy |
| Resend | Transactional email delivery (e.g. email verification, affiliate welcome emails) | Email address, name |
| Sentry | Anonymised crash and error reporting to improve App stability | Device info, stack traces โ no personally identifiable information |
| Anthropic Claude API | AI-powered food label scanning and nutrition coaching | Food descriptions sent to process your request โ not retained by Anthropic |
| USDA FoodData Central | Food nutrition database for search results | Search queries only (no personal data) |
| Google Sign-In / Apple Sign-In | Optional authentication methods | Email, name, provider ID (if used) |
Each third-party service has its own privacy policy. We encourage you to review their policies.
We implement industry-standard security measures to protect your data:
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your data is retained for as long as your account is active. If you delete your account, all your personal data โ including food logs, weight history, and account information โ is permanently deleted from our systems.
You can delete your account at any time from Profile โ Settings โ Delete Account within the App.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at the email below. We will respond within 30 days.
NutriBalance is not intended for children under the age of 13. We require all users to confirm they are 13 years or older during account registration. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, please contact us immediately and we will delete the data promptly.
We may update this Privacy Policy from time to time. Any changes will be reflected in the "Last updated" date at the top of this page. Continued use of the App after changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
App: NutriBalance
Email: thenutritrackerapp@gmail.com